Digital transformation partnership: Ooredoo Qatar and iHorizons' journey to success.
iHorizons has supported Ooredoo Qatar for the past 15 years and has played an instrumental role in the company’s growth. By digitally transforming the landscape of Ooredoo’s services, we delivered technology that provides a unified omni-channel view into Ooredoo.
iHorizons developed Ooredoo’s customer-focused web portals, mobile applications, and ecommerce storefronts—highly functional, transaction-heavy channels that remain intuitive and delightful to use. These experiences heighten satisfaction, improve retention, and attract new customers.
Business Impact
- 4 million app downloads
- 16 million unique website visitors annually
- Awarded the best mobile application across all Ooredoo operating companies
- Improved time to market speed with high-quality deliverables that are done in sprints (frequent mobile application releases with new services and regular updates on website releasing new services)
Solution Features
Design and Development
- Web portals
- Mobile portals
- Mobile apps
- In-shop interactive services
- eShop and ecommerce solutions
- Content management system (CMS)
Digital transformation consultancy and implementation
Support and infrastructure management
- Program and project management
- Content outsourcing
- Order fulfillment service
- Customer experience development
- Round-the-clock technical support
Customer Testimonial
"We are extremely pleased with iHorizons' excellent work. Their expert team and long experience in the field have been invaluable in assisting us to drive innovation and achieve our business objectives. We value their professionalism, dedication, and attentiveness, and we look forward to continuing this strong partnership."