Systems that run your business
Design, integration, and migration of business-critical platforms with clear roadmaps and low-risk delivery
iHorizons delivers enterprise solutions that anchor day-to-day operations. We align business goals with practical architecture, then plan phased rollouts that reduce risk and disruption. Our teams handle integration with existing systems, data flows, and change management so platforms are dependable, secure, and ready to grow, improving speed, reliability, and cost-to-serve.
Web Content Management
iHorizons delivers content management solutions that organize, govern, and publish your information at scale. We align business goals with practical architecture, establish clear taxonomy and workflows, and integrate with core systems so teams can author confidently and audiences get fast, consistent experiences—on the web and beyond.
What you get
- Governed content: Taxonomy, metadata, versioning, retention, and audit trails.
- Security & privacy: Role-based access, SSO/IdP, consent and policy controls—aligned to our ISO programs.
- Authoring that works: Structured content types, approval workflows, media/DAM, and editor-friendly tools.
- Multilingual & RTL: Built-in support for Arabic and global locales.
- Headless & omnichannel: Content-as-a-Service APIs for web, mobile, apps, and emerging channels.
- Personalization & experimentation: Segment targeting, rules, and A/B tests tied to clear KPIs.
- Performance at scale: Edge caching/CDN, image optimization, and high availability.
Platforms and integrations
We build on platforms such as OpenText, Liferay DXP, Sitecore, and Drupal, and connect content with enterprise systems, so your content and data stay in sync.
Run where it fits your operating model: on-premises or cloud-native on Azure, Google Cloud, or AWS, including containerized deployments.
Why it matters
Clear governance, reliable delivery, and seamless integration reduce operational risk and make content an asset that supports products, services, and customer experience, without adding complexity to your teams.
Reference Projects
- Qatar Amiri Diwan
- Qatar General Tax Authority
- Woqod
Business Process Automation
iHorizons designs and delivers business process automation and dynamic case management that align operations with customer journeys. We map and simplify processes, digitize decisions and handoffs, and equip teams with the right information at the right moment. This improves cycle time, reduces operational risk, and raises customer satisfaction.
What you get
- Process discovery and redesign (value stream mapping, policies, controls)
- Dynamic case management for non-linear work with human-in-the-loop
- Rules, forms, workflows, SLAs and escalations
- Integrated documents and records with audit trails
- Real-time analytics and operational dashboards
- Mobile-ready, accessible and multilingual experiences
- Security and privacy controls aligned to corporate and regulatory requirements
Integration
We connect processes to the systems you already use. Typical integrations include ERP and CRM platforms, identity providers for SSO, document repositories, messaging and events, and data services. The result is a single view of the work and fewer manual handoffs.
Measurement
KPIs and dashboards are first-class. Examples include cycle time, throughput, SLA adherence, first-contact resolution, exception rate, straight-through processing rate, backlog age, and cost per case.
Deployment options
Deploy on premises or in the cloud. We support OpenText Cloud and containerized environments on Azure Kubernetes Service (AKS), Google Kubernetes Engine (GKE), Amazon Elastic Kubernetes Service (EKS), and Red Hat OpenShift. This gives you portability, scalability, and control over performance and data residency.
Reference Projects
- Qatar Supreme Judiciary Council (SJC)
- Qatar Ministry of Commerce and Industry
Ecommerce Solutions
iHorizons designs and delivers flexible, scalable ecommerce for B2C and B2B. We focus on architecture, integration, and customer journeys so you can launch quickly, personalize responsibly, and grow with confidence across markets and channels.
What you get
- Personalized experiences using rules and AI models, with clear controls and auditability
- Multisite and multilingual operation
- Headless commerce: storefronts and apps consume commerce services through APIs
- Omnichannel delivery across web, mobile, apps, kiosks, marketplaces, and social
- Performance and reliability at scale using CDN, caching, and high availability patterns
- Security and privacy aligned to corporate policy and ISO programs
Integration
We connect commerce to your enterprise stack through an API orchestration layer. Typical integrations include ERP and order management, CRM and marketing platforms, PIM and DAM, payments and tax services, shipping and logistics, analytics, and product search. Content platforms can be integrated for a unified experience.
Measurement
KPIs are built in. Examples: conversion rate, average order value, cart abandonment, repeat purchase rate, customer lifetime value, order cycle time, fulfillment SLA adherence, uptime and page speed.
Architecture and flexibility
Composable architecture lets you adopt best-of-breed services over time. Headless APIs support multiple front ends. Rules and configuration reduce the need for custom code where possible.
Deployment options
Choose the model that fits your controls and scale. We support on-premises and cloud-native deployments on Azure, Google Cloud, or AWS, including containerized environments on AKS, GKE, and EKS. Software as a service is available through Adobe Commerce Cloud.
Reference Projects:
Digital Asset Management
iHorizons delivers digital asset management that organizes, secures, and distributes media across your organization. We centralize images, video, audio, and documents in a governed library, with clear metadata and workflows, so teams can create, find, approve, and publish assets quickly.
What you get
- Central library for brand, marketing, commerce, broadcast, heritage, training, and security content
- Structured metadata and taxonomy with versioning, audit trails, and retention rules