Operate and maintain facilities at scale
CAFM software and mobile tools for service requests, assets, space, PPP contracts, and compliance
In partnership with our partner SWG, we deliver computer-aided facility management software for various sectors. Our solutions centralize work, data, and reporting so you can meet service targets, control costs, and improve occupant experience. With local support and sector expertise, we help you optimize facilities and sustain results.
Facilities Helpdesk and Self-Service
A web-enabled work-order application that deploys contractors and in-house teams effectively. It captures requests quickly, prioritizes tasks, and flags unresolved items for action. A self-service portal lets occupants raise requests 24/7 and track status with configurable alerts.
Key features: dashboard of all work orders with status, self-service job logging, live alerts, KPI tracking against SLAs, traffic-light color coding for potential SLA breaches, job costing, invoice reconciliation, budget reporting, contractor quotes and approvals, feedback surveys, full audit trail.
Facilities Mobile Application
Optimized for iOS and Android to support field engineers and contractors. Teams receive, update, and complete work orders, and streamline inspections, audits, and maintenance on the go.
Key features: tablet and smartphone support, offline mode, GPS for assigning work to the nearest resource, mobile alerts for dispatch, real-time job updates, photo capture for evidence, asset data via barcode or QR scans, customer sign-off and feedback.
Asset Management and Lifecycle Software
A centralized platform to track, maintain, and plan the lifecycle of assets. Improve utilization, reduce downtime, and make better replacement decisions.
Key features: planned preventive maintenance scheduling, interactive maintenance planner, fully auditable activities with timestamps for OEM and regulatory compliance, rich asset attributes, barcode or QR scanning, total cost and depreciation analysis, inventory and movement reports, BMS integration for condition monitoring, comparison of planned versus actual performance and costs.
Dynamic Forms and Checklists
Configurable forms for inspections, service delivery, and customer feedback. Operatives see guided checklists in the mobile app for both reactive and planned work.
Key features: custom fields and question types, star ratings and thresholds for pass or fail, OEM and SFG20 alignment for PPM, saved checklist data for audits, requester ratings and electronic sign-off to close work orders.
Building Information Modeling Software
Manage operational data for new BIM-enabled buildings and existing facilities. Access 2D and 3D models with linked asset information to support maintenance, safety, and compliance.
Outcome: secure, searchable building data that is available to engineers and managers when needed.
Space and Move Management Software
Optimize workplace planning and moves while controlling cost and utilization. Integrates with AutoCAD to overlay occupancy on live plans.
Key features: space analysis, scenario planning, move requests and approvals, web tools for plan reviews, links to CAFM for asset capture and maintenance during moves.
Public-Private Partnership Software
Purpose-built for O&M phases of PPP contracts. Improve operational transparency and contract compliance.
Key features: integrated payment mechanism with clear rules, performance tracking, auditable workflows, dashboards for authorities and operators, collaboration tools that strengthen partner relationships and support long-term savings.
Audit Management System
Plan, schedule, execute, and report audits across functions, sites, and suppliers.
Key features: configurable templates, automated workflows, evidence capture, issue tracking with remediation, real-time reporting for accountability and continuous improvement.
Booking Management Software
Coordinate rooms, equipment, vehicles, and services from one place.
Key features: availability search, online reservations, approvals, conflict checks, resource calendars, usage and chargeback reports, integration with service requests when setup is needed.
Reporting and Analytics Tools
Turn operational data into decisions.
Key features: ready-made dashboards, KPI tracking, trend analysis, predictive views where data supports it, export to common formats for leadership reviews.
Reference Projects:
- Mosanada
- Qatar Energy
- ISF
- Atkin Realis