iHorizons has announced the successful launch of Asiacell's eCommerce website, "AsiaMall." The cooperation between the two companies has resulted in a streamlined website that enhances Asiacell’s customer experience and provides them with higher engagement and accessibility. This results in better customer satisfaction and high utilization and retention rates.

Asiacell is a leading telecommunications company that offers mobile phone services and internet in Iraq, and it was the first mobile telecommunications provider in Iraq to achieve nationwide coverage.

The updated version of "AsiaMall," is an enterprise-level ecommerce platform built on Adobe Commerce, and it brings a host of functionality aimed at providing Asiacell’s customers with an easily accessible, engaging, and secure shopping platform. With enhanced technology, responsive design themes, and an improved user experience, users can now enjoy a seamless shopping experience and get all their mobile service needs met through the website.

"Our successful cooperation with Asiacell shows our commitment to delivering advanced solutions that cater to the evolving needs of our clients," said Muhammed Takriti, CEO of iHorizons. "The revamped AsiaMall website not only enhances the online shopping experience for Asiacell customers but also opens up new opportunities for global users with its multilingual support in English, Kurdish, and Arabic.", said Suhad Abu Diake, Director of Service Development and Delivery at iHorizons.

The improved platform also facilitates multiple vendors to register and sell their products, supporting multi-currency transactions and offering various payment methods such as credit cards, balances, and cash on delivery, to cater to a broad consumer base.

"This partnership confirms our strategic vision to put the customer at the center of everything we do. The new AsiaMall website, which marks a significant milestone in our digital journey," said Chra Hussain, CCO at Asiacell. "iHorizons has considerably helped us improve our customers’ shopping experience and our overall customer acquisition and retention.”

About Asiacell

Asiacell, "Brings Us Together," is the leading provider of mobile telecommunications and digital services in Iraq, boasting a subscriber base exceeding 17.7 million customers as of Q4 2023. Asiacell has been recognised as the first mobile telecommunications company to operate in Iraq and the first to achieve nationwide coverage. It offers high-quality 4G services across all Iraqi provinces and covers over 99.06% of the Iraqi population, making its network the most extensive and widely covered among other mobile phone operators in Iraq. Since January 2015, Asiacell has been proud to be the best internet service provider, offering the highest quality network in Iraq.

Asiacell Communications PJSC

Public Relations Management: public.relations@asiacell.com

Learn more at: www.asiacell.com

About iHorizons

iHorizons is a leading provider of business solutions and technology services across the MENA region. Headquartered in Doha, Qatar, iHorizons helps organizations, businesses, and governments accelerate their business transformation to create a digital future. The ultimate outcomes are radically improved customer experiences and increased operational efficiencies. www.ihorizons.com 

For further information, please contact: marcom@ihorizons.com